is a small technology support business that provides high-level concierge type IT support to a selective customer base. Our mission is to provide responsive, reliable full service IT support for our customer base and we limit our commitments to ensure that we are always available when needed. As your IT liaison we will communicate and coordinate all of the technology requirements between vendors. For example setting up leased copiers/scanner, coordinating application upgrades or problem resolution with the appropriate vendors and technical support staffs, scheduling telecommunication installations and upgrades, and researching and recommending desired enhancements. We are dedicated to our customers and all of their different information technology needs and spend the time researching the most up to date solutions on their behalf.
We've been around as Tri-State Technologies for over 11 years and prior to that as SouthWest NetTech in California for an additional 6 years and pride ourselves on the length of our customer relationships . Our most important goal is making you a happy, life-long customer. We will be happy to provide a list of references on request.
We employ a proactive and preventative approach to IT Management. We utilize our ongoing experience and evolving technology to make sure that daily, weekly and monthly IT tasks can be automated and scheduled. Reliability, Performance and Security are always obtained with the proper design and implementation based on tried and true engineering principles.